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VibeMate Cookie Policy

Effective: September 6, 2022


A cookie is a text file placed on the hard disk of your computer by a web page server. To make your experience with this site better, we sometimes place cookies on your device. Most websites you visit do this.


Please rest assured that the cookies cannot be used to run programs or place viruses on your device. Cookies are uniquely assigned to your computer and can only be read by the web server in the domain which issued them. The purposes of a cookie are to enable the server to recognize your return to a specific page and make your browsing faster and more convenient. You are provided with the option to accept or decline cookies. Most web browsers will automatically accept cookies, but you can modify your browser setting to decline cookies. When you choose to decline cookies, your experience and interaction with Lovense services can be compromised.

Both Lovense Website (hereinafter “Website”) and Lovense APP use cookies to better your interactions. Our servers will send to your device a cookie while you visit our Website or Lovense APP, however the cookies cannot be used to personally identify you - merely recognize your browser. We will not be able to know your identity unless you choose to identify yourself to us by, for instance, responding to our marketing questionnaires.


The types of cookies include session-based and persistent-based cookies. Session cookies only exist during a session and disappear after you close your browser or turn off your computer. Persistent cookies will be kept on your computer after you close your browser or turn off your computer. In case you choose to identify yourself to us, the Website uses session cookies containing encrypted information to allow us to uniquely identify you. This allows us to, for instance, process your online requests or transactions.

Lovense APP and our Website use persistent cookies that only the Company will be able to read and use to identify your previous visit. Whenever you access the APP or the Website, a unique identifier is assigned to you through the server. This unique identifier is associated with a persistent cookie that Lovense APP or our Website place on your browser. The security and confidentiality of the information stored in persistent cookies shall be especially taken care of by the Company. For example, Lovense APP do not store account numbers or passwords in persistent cookies.

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